Contact / FAQs


SHIPPING 

In-stock items are dispatched within 24 hours. Orders may arrive in separate parcels. Please note that outside of the UK and EU, you may need to pay local duties and taxes (but this is very unlikely). Deliveries cannot be made to PO Boxes.

UK: Next day delivery

EU: 4-8 days

USA, Canada, & Rest of World: 7-10 days

Australia, NZ, Singapore: 10-20 days

RETURNS

DEFINITIVE EDITIONS: All UK returns are free of charge. Please use this LINK and fill in the returns form. We need to know where the return has come from, so please add your name and order number onto the paperwork, so we can find you! Failure to include information may result in your refund being delayed. Please make sure you send your items back well protected as we cannot refund damaged items. 

FIRST EDITIONS / COLLECTOR'S EDITIONS: Please contact us below if you need to return an item. 

BULK ORDERS

DEFINITIVE EDITIONS: The basket limit is EIGHT books. For bulk orders of nine books or more, please contact us below for a tailored quote.

COLLECTOR'S EDITIONS: The basket limit is SIX books. For orders of seven books or more, please contact us below for a tailored quote.

TRADE ODERS: We are always looking for new distribution partners. If you would like to order TWENTY books or more, a trade discount of 20% will apply. Get in touch! 

MEGADEAL

If you were a customer of the discontinued Mongoose Megadeal, please contact us with proof of purchase and we will apply a 20% discount to any Holmgard Press books. 

*